FAQs – Akuasonic

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Akua Sonic Cleaner
Cleansing Foam Kit
On The Go Jewelry Wipes
Travertine Display Tray
2-in-1 Jewelry Care Cloth
Travel Jewelry Case
Akua Sonic Gift Card
Product Sets

akua sonic cleaner

For a more visible release of buildup, begin by lathering your jewelry with our Jewelry Cleansing Foam or dishwashing liquid. This helps loosen oils, lotion, and residue that settle into fine details. Once placed in the cleaner, these particles are gently lifted away, creating the effect you see.

For demonstration, the ring shown has significant buildup, so the effect appears pronounced. With regular care, the effect will appear more subtle.

Yes, most glasses and sunglasses fit comfortably within the tank with room to spare.

1x Akua Sonic Cleaner
1x Power Adapter
1x Quick Start Guide

Water alone is sufficient for effective cleaning.

For a deeper result, we recommend pairing with our Jewelry Cleansing Foam or some mild dish soap. It helps break down oils and residue before a cycle, allowing the ultrasonic cleaning to work more effectively and lift buildup more completely.

Yes, with care. The cleaner is effective across many pieces at once.

Costume jewelry is often lightly plated and more delicate by nature. Frequent exposure to water and ultrasonic vibration may accelerate the separation between the outer plating and the base material over time.

Avoid prolonged use on pieces that rely on glue, as repeated exposure may weaken adhesion.

Fill the tank with clean water and plug in the device
Apply cleansing foam or a small amount of mild dish soap to your jewelry
Place jewelry into the tank
Tap the illuminated button to begin a cycle
Short tap for 3 minutes, long tap for 5 minutes
Remove and dry with a soft cloth
Optional: finish with the 2 in 1 Polish Cloth for added shine

Store in a clean, dry environment.
Optional: for tarnish-free storage, use our anti-tarnish sleeves

Brushing can be abrasive over time, especially on delicate settings. Soap and water are gentle, but often limited to surface cleaning.

Ultrasonic cleaning works at a microscopic level, reaching areas that manual methods cannot and removing the buildup that dulls brilliance and contributes to wear over time.

Akua Sonic's ultrasonic cleaning technology works at a microscopic level, reaching areas that manual methods cannot and removing the buildup that dulls brilliance and contributes to wear over time.

Tarnish is a natural reaction between metal and air over time. While ultrasonic cleaning removes surface buildup, it does not reverse this reaction.

However, by clearing away the layers of oils and residue that sit on the surface, it allows tarnish to be addressed more effectively. Many find that after a cycle, it is easier to restore shine with a polishing cloth.

When used as directed, the Akua Sonic Cleaner is safe for most solid metals including gold, silver, rose gold, platinum, gold filled, and gold vermeil jewelry.

As with any cleaning method, care should be taken with delicate pieces. Only clean pieces that can be submerged in water and do not have loose stones, glued components, or soft or porous gemstones such as opal, amber, or onyx. Lower quality plated or costume jewelry may be more delicate. These pieces can fade with regular wear, and repeated exposure to water and ultrasonic cleaning may accelerate this over time.

For full guidance, please refer to our What Can You Clean Guide.

While ultrasonic cleaning can remove debris from surfaces, it is not designed for use on skin. For safety and hygiene, we recommend avoiding direct contact during operation.

For worn pieces that cannot be removed, a surface-based alternative such as Jewelry Wipes or Diamond Radiance Pen is more suitable.

Yes. Tracking details are provided once your order has shipped.

Ultrasonic Cleaning is safe and effective for general use. It may interfere with pacemakers due to high frequency sound waves. Please avoid use if you have a pacemaker.

We offer a 30 day return policy and cover any defects or damage, though these are rare. You’re covered in our Refund Policy.

Orders within the United States ship via FedEx or USPS, with delivery in 2 to 5 days. International orders typically arrive within 9 days on average, and shipping is complimentary. Every order is prepared and shipped with care to reach you as soon as possible.

For further details, please refer to our Shipping and Refund Policies.

A worthy find, for those who look closely. We’re pleased to offer you 15% off the Akua Sonic Cleaner with code DIAMOND at checkout.

For future releases and offers, we invite you to explore our Deals and Promotions Page.

cleansing foam kit

Yes, the Cleansing Foam is effective on its own for restoring shine and removing surface buildup.

It is well suited for travel, quick touch ups, or maintaining clarity between deeper ultrasonic cleans.

Each bottle provides approximately 150 to 200 pumps, offering over 100 cleaning sessions depending on use and level of buildup.

The included 2 in 1 polishing cloth is designed for this purpose. After cleaning, use the outer layer to gently dry your jewelry, and the inner layer to help remove tarnish and restore shine.

Yes, the formula is non toxic and made with carefully selected quality plant based ingredients.

It can be used to clean jewelry while worn. As with any cleanser, avoid contact with eyes or broken skin.

on the go jewelry wipes

While the wipes do not remove tarnish directly, they are highly effective in protecting your jewelry from future tarnish by clearing away the oils, residue, and buildup that accelerate it.

For tarnish removal, we recommend pairing with 2-in-1 Dry and Polish Cloth.

Use after moments where buildup is more likely to occur, such as exposure to salt water, sweat, hand sanitizers, or daily wear.

They are equally suited for a quick refresh before a meeting, an evening out, or whenever you would like to restore some clarity to your pieces.

No, the wipes are non toxic and suitable for use while wearing your jewelry, allowing for easy care wherever you are.

For a more thorough clean, removing your jewelry allows better access to all surfaces. As with any cleanser, avoid contact with eyes or broken skin.

travertine display tray

Wipe gently with a soft, damp cloth. A small amount of mild soap may be used if needed. As a natural stone, travertine benefits from simple, regular care to maintain its surface.

No, the tray is fitted with slim, removable rubber feet designed to protect the surfaces it rests on.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

2-in-1 jewelry care cloth

Yes, the Jewelry Care Cloth helps remove light tarnish. The treated inner layer lifts surface oxidation and residue, while the outer layer smooths and brightens the finish. For deeper buildup, use after an ultrasonic clean to restore clarity and bring back its natural radiance.

The cloth is suitable for most metals, including gold, silver, platinum and stainless steel. For delicate stones or plated pieces, use a light touch to maintain the finish.

As often as needed. It is ideal for quick touch ups between cleans or as a finishing step after washing to add additional shine.

travel jewelry case

Yes, the case helps protect your jewelry by creating a barrier between your pieces and the air, limiting exposure to the elements that contribute to tarnish over time.

The soft velvet interior also helps reduce contact with residue during storage. For existing tarnish, we recommend pairing with the Cleansing Foam Kit and polishing cloth.

The case is crafted from a premium, water resistant, scratch resistant PU saffiano exterior. While not real leather, it offers a similar refined look and feel, with added durability suited for travel.

The structured PU saffiano exterior is reinforced with a protective hard shell, designed to maintain its shape under pressure.

Inside, a soft suede-lined interior cushions each piece, helping to prevent movement and contact during transit. Whether in carry on or checked luggage, your jewelry remains securely stored and well protected.